As Brunei’s leading bank moves its core banking platform into the cloud, CEO Ti Eng Hui explains how Baiduri’s client and staff relationships are more important than ever

In making strategic investments in emerging technologies as part of its digital transformation journey, Baiduri Bank is creating a bright future for Brunei’s banking sector

The World Finance banking awards recognise those who are best placed to set an example and lead the way through this uncertain macroeconomic period.

Please see below the full list of the Digital Banking Awards 2022, as awarded by World Finance magazine

The bank’s award-winning b.Digital Personal app launched the same day that COVID-19 hit Brunei

‘We are there to support our customers… all the way, for the long term,’ says CEO Ti Eng Hui

Baiduri CEO Ti Eng Hui on growing the Bruneian economy and giving back to the community

In taking a consistently customer-focused approach to its digital transformation and its core corporate principles, Baiduri Bank is creating a bright future for Brunei’s banking industry

The pandemic served to push many bank customers towards digital channels and while many were well-prepared for this, others were left scrambling to modernise their offerings. In this new post pandemic environment, fintechs continue to attract huge investment allowing them to compete with traditional banks. This has led to big changes in the industry.

Please see below the full list of the Digital Banking Awards 2021, as awarded by World Finance magazine

With a sustained focus on digital transformation, Baiduri Bank’s launch of new platforms in March 2020 was timely to say the least. Looking forward, it must now continue in its mission to empower the community and promote sustainable banking

After a year like no other, banking is accelerating its evolution to meet new and heightened expectations. It is without doubt that a recovery in the market to pre-pandemic levels will take time, but some banks are in a better position than others to meet the challenges ahead

With a strong digital offering and continued sustainable growth Baiduri Bank is currently well positioned to capture future opportunities

While the pandemic is not totally responsible for a physical shift to digital assets, contagion anxiety from large swathes of consumers is supercharging the change

‘Digitisation is the way to go, online is the way to go,’ says CEO Ti Eng Hui: ‘We see the need to do even more, just to make sure that we are one step ahead.’