
How anthropology can benefit customer service in the pension industry
Danica Pension's John Glottrup explains how a wider understanding of the lives of savers can help pensions providers improve their service
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BVI drives forward with financial services diversification programme
Lorna Smith, Interim Director of BVI Finance, discusses the value-adding services being developed in the renowned international financial centre

A golden visa to Europe: Investing in Portugal’s real estate
PT Golden Visa offers guidance on Portugal’s path to freedom in Europe

How Commerzbank helps businesses expand internationally
Roland Boehm explains how the trade bank facilitates business growth into and outside of Europe

Dominican Republic growth forecast from Banco Popular
Infrastructure and financial services leading economic growth in the DR, says Luis Espínola from Banco Popular Dominicano

Gebze-Orhangazi-Izmir motorway to yield extra $500m per year for Turkey
Murat Kosal from project concessionaire Otoyol on the construction, financing and economic benefits of Turkey’s transportation mega-project

All change for Brunei’s banks: the local view on HSBC and Bank of China
Pierre Imhof from Brunei’s Baiduri Bank weighs in on the future of the country’s banking sector as HSBC withdraws and Bank of China prepares to enter

How can banks use social media to get more customers?
How Portugal’s ActivoBank is finding its 700,000 potential customers on social media – and converting them one follower at a time

Maamba Collieries coal-fired power plant to solve Zambia’s energy crisis
Landmark project finance initiative by Nava Bharat adds 300MW of reliable power to Zambia’s energy grid

Is robo-advice the future of wealth management?
Would you trust an algorithm with your portfolio? Paul Stratford and Sarah Clarricoats from EY talk about robotification

Blockchain: Complex challenges on the path to fintech transformation
EY’s Paul Stratford and Sarah Clarricoats on the advantages and challenges of blockchain in asset wealth management

Tax in Argentina: GNP Group on reducing fiscal pressure
Argentina has the highest tax pressure in Latin America – but the complexity of the system provides opportunities for savings

Don’t treat Turkey as any other emerging market – Zurich Turkey
Yılmaz Yıldız, CEO of Zurich Turkey, explains why Turkey stands out from the emerging market crowd