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Understanding customer experience during the digital transition
Digital and technological advancements have enhanced the banking experience, but the key to future-proofing it will be in keeping consumer trust
Top 5 ways to boost employee engagement and commitment
Employee engagement is a priority for many businesses, although it's increasingly difficult to implement it. Measures that can help include listening to your staff...
How can the postal sector achieve long-term growth?
Postal services are carbon intensive and with the world preparing for a green transition, those in the sector need to start thinking about how...
How artificial intelligence is changing the face of banking
AI is gaining traction across many different industries and its use in finance is now transforming the banking system, offering better and more targeted...
The dangerous growth of shadow banking
Since the global financial crisis, regulators have restricted the lending abilities of traditional banks, leaving the riskier bits to non-bank financial institutions. The policy may have gravely backfired
What happens when a country runs out of money?
Sri Lanka offers a sobering lesson on the perils of sovereign debt and the political bacteria that thrive in a power vacuum
The most successful leaders in history
What do history’s most inspiring business leaders have in common, and what qualities helped them to succeed?
Is inflation here to stay?
World Finance spoke with a former Bank of England adviser about rising inflation, the looming demographic crisis, climate change and the increasingly challenging role...
Nuclear’s new resurgence
After years of decline, nuclear is surging back into the spotlight amid the ongoing energy crisis. Could it prove to be the solution to...
Top 5 financial services that are ripe for automation
AI and automation will enable financial services institutions to redefine their resourcing models, freeing up their best talent to focus on higher-value work
The evolving digital landscape of banks
Whether banks partner with fintechs to speed up the digital journey or compete against them, one thing is for sure, the real ‘Big Bang’...
Investing in Africa’s health
The continuing success story behind the Global Fund has been halted by the pandemic and now, as the economy recovers, the combined efforts of African governments, donor countries and the private sector is once again needed to help restart Africa’s health systems
Biden’s trade war against himself
Being the leader of the free world these days comes with the heavy burden of balancing what is right for the country against what is right for the future of the planet. In trying to do both, the Biden administration is at risk of sabotaging both domestic and foreign policy
Fighting poverty traps
When the pandemic hit, many schools turned to digital learning. It has renewed efforts to help reshape education across the globe, making learning more equitable and inclusive, especially in low- and middle-income countries
The price of pageantry in a time of crisis
The scale of public mourning over the death of Queen Elizabeth II was inevitable, the headlines proclaiming ‘unity in grief.’ But against the backdrop...
Top 5 ways that GDPR has impacted digital banking
GDPR has created a more challenging regulatory landscape. However, it also presents new opportunities for the digital banking sector
Going against the stream
Reed Hastings brought streaming to the masses with Netflix, but as more competitors crop up, can he keep the business at the forefront of...
Attempting to save the planet
With the global climate at a tipping point and summit efforts amounting to little more than rhetoric in recent years, US President Joe Biden’s...
Egypt’s economic woes
Egypt is a troubled country. An over-reliance on commodity imports and tourism has decimated its financial outlook with the pandemic and the Russia-Ukraine war...
The prediction trick
Predicting the economy is a perilous and unforgiving task, one suited to magicians and storytellers. Economists need to learn new tricks and tell fresh...
Top 5 emerging fintech hubs across the globe right now
Fintech companies are bringing disruption to all segments of finance, from payments to wealth management. A number of cities are poised to unlock business...
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- Nuclear’s new resurgence
- Egypt’s economic woes
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