Legacy software can be a traditional business’s most important element as well as its biggest risk, so it is crucial in the height of new emerging technology that these firms embrace change

Swiss private banking has had centuries of success, but the alpine country must make careful use of its key advantages to remain competitive in the coming years

An increasing number of fintech companies are applying for US banking licences, potentially turning former partners into competitors

The adverse effects of the pandemic coupled with the preceding currency and debt crisis have challenged Turkey’s economic stability

With London adapting to post-Brexit life, the Netherlands’ capital – aided by its tech-hub reputation – is gaining ground on becoming the new number one hub of finance in Europe

Online banking helps businesses achieve efficiency and cost savings but does more need to be done to keep fraudsters away?

One of the few banks that have gone ‘all-in’ on sustainability, Access Bank realised long before many others that responsible investment and societal impact were crucial not just for financial performance, but for securing the wellbeing of all for generations to come

Customer service is king and only those institutions ready to prioritise their customers, as well as support the wider business ecosystem, will thrive

The UN has stated that up to $3.8trn is needed annually if we are to prevent an irreversible rise in climate change. With this thought in mind, Bank of the West has answered the call and is driven by a unifying purpose to reduce emissions and address the climate crisis

Even before the pandemic struck, BAC Credomatic had big plans for digitalisation, but the events of 2020 became the catalyst for technology to give banking the human touch

With a steadfast commitment to its customers, Banco Popular Dominicano has always been a frontrunner when it comes to technological innovation

In the fast-moving, technologically agile world of today, it remains imperative to connect people with the services that they need in a convenient, inclusive and easy way. With a comprehensive service and a large banking network, Jordan Islamic Bank is succeeding

ICS Financial Systems is recognised worldwide for its digital innovation and its Shariah-compliant software is extending both its customer and client base

Turkish bank Garanti BBVA’s relentless innovation applies not only to its products and services, but also to its corporate culture and values

The pandemic has presented challenges to most banks, domestic and global, but some institutions have used the disruption as an opportunity to make changes that will serve to realign them for a new era