Grupo Financiero Banorte: Supporting Mexico for 125 years

Banorte is precisely focused on being the best bank for its customers, says Carlos Hank González

December 9, 2025
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Transcript

After receiving the World Finance awards for Best Retail Bank, Mexico, and Best Corporate Governance, Mexico, for 2025, Grupo Financiero Banorte’s chairman, Carlos Hank González, reflects on the bank’s 125 years of supporting Mexico’s growth, and why it will remain committed to building a thriving Mexico in the years to come.

Carlos Hank González: Banorte has been supporting families and businesses in our country for 125 years.

We were born in Mexico, grew up with Mexico, and remain convinced of Mexico’s great potential.

When World Finance announced that Banorte was both recognised as Best Consumer Bank and as Best Corporate Governance in Mexico, we confirmed that we are on the right path. Because we are precisely focused on being the best bank for our customers, and keep the best corporate governance and practices.

Being the best implies offering the best experience in the market, with the best customer satisfaction rates. Being the best means getting to know each customer in depth, anticipating their needs, and offering tailor-made services – what we at Banorte call hyper-personalisation.

It also means having the best business operation, to be more efficient and faster. We are convinced that the ordinary, made with passion for our customers, becomes extraordinary.

Mexico deserves a strong, sound and committed bank, that always grows with its people. That bank is Banorte.