BAC Credomatic’s social strategy: Opening relationships vs closing deals

We want to create long term, positive relationships, explains chief digital officer José Manuel Páez

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How agile methodology helps BAC Credomatic focus on its customers

Adopting agile management has helped the bank’s digital teams become more motivated, productive, and customer-centric

February 2, 2018

BAC Credomatic: ‘Technology advances faster than the regulators’

Chief Digital Officer José Manuel Páez on the challenges of innovating across six Central American jurisdictions

February 2, 2018

Eurobank Ergasias digital solutions help Greeks regain trust in banks

Iakovos Giannaklis explains how the bank’s work building strong client relationships is paying off in growing deposits

January 31, 2018

Italian wealth managers respond to new regulations and millennials

Gianpietro Giuffrida explains the pressures changing the wealth management industry in Europe and Italy

January 22, 2018

Thai Life Insurance embeds ‘loving, caring and sharing’ in viral campaign

President Chai Chaiyawan explains the brand values behind Thai Life’s wildly successful ‘sadvertising’ commercials

January 8, 2018

Mashreq Bank: Digitisation mustn’t leave face-to-face customers behind

Retail banking head Subroto Som explains that although the UAE’s oldest bank may be digitising its internal processes, branch staff will always be a friendly face for consumers who want a human interaction

January 5, 2018

Mashreq Neo: UAE’s new bank offers fresh experience for digital natives

The UAE’s oldest bank has created the country’s newest. Mashreq Bank’s Subroto Som introduces the new digital-only retail bank

January 5, 2018

Peer-to-peer solar energy trading coming soon to Bangkok from BCPG

Bundit Sapianchai, President of BCPG Public Company, explains the smart green energy community that will launch in the first half of 2018

January 3, 2018

Egyptian Steel CEO: Investing during tough times is the right thing to do

Ahmed Abou Hashima explains how continuing to invest through Egypt’s 2011 revolution won him 20 percent of the country’s steel sector

December 19, 2017

Bank of the West: Enhancing global solutions with local relationships

Jean-Marc Torre explains Bank of the West’s strategy for developing strategic partnerships with its commercial customers

December 15, 2017

Empresta Capital adopts SPM standards to gauge social investment impact

Social Performance Task Force’s universal standards for Social Performance Management will help Empresta balance social impact with attractive returns, explains Ricardo George Assaf

December 15, 2017

Crédito Real’s acquisitions strategy brings stability and higher yields

Carlos Ochoa discusses the benefits that diversifying into Costa Rica and the US has brought the microfinance company

December 8, 2017