A promising recovery means Greece is ripe for investment

The Greek economy is expected to grow 6.5 percent this year, according to the IMF – up from a decline of nine percent in 2020 – marking the start of a promising post-pandemic recovery that brings with it ample opportunity for investment; and not just for residents. As tourism and real estate rebound, new, innovative projects come to fruition (aided by a €33bn funding package under the NextGenerationEU programme).

With port infrastructure upgraded and the country making significant strides in renewable energy production, Greece offers an attractive package for international investors. It also offers one of the EU’s most coveted investment visa programmes – the Greece Golden Visa, issued to non-EU citizens who make a significant contribution to the country’s economy and offering five-year residency for investors and their families.

With all of that in mind, appetite for international investment is set to grow in the coming years – and catering to the demand is Eurobank, which recently introduced the first segment in Greece to be dedicated to international customers, as well as the country’s first bank branch to service Golden Visa holders and non-resident investors. To find out more about the bank’s new ‘one-stop-shop’ for overseas customers, World Finance spoke to Iakovos Giannaklis, General Manager of Retail Banking at Eurobank, who talked us through the country’s key investment opportunities, the remote services Eurobank offers and how the Greek economy is faring as it emerges in a post-Covid landscape.

What impact has the pandemic had on the Greek economy and on international investment?
As a consequence of the pandemic, Greece lost nine percent of its GDP in 2020, and foreign direct investment flows dropped by 37 percent. As expected, movement restriction-vulnerable sectors such as tourism and retail trade suffered the largest blows, with manufacturing following due to weaker demand and disruption in international supply chains. Economic recovery in 2021, however, is expected to be significantly stronger. Tourism posted a robust recovery, with revenue reaching 78 percent of its pre-pandemic levels in August, and real estate prices maintained their upward trend even amid lockdown. The number of construction projects in the pipeline also hit a 15-year high in September, opening up new opportunities for investment in real estate as well as a raft of other sectors.

What key opportunities are there for international investors as the country recovers?
Greece is in the process of transforming its economic model through a solid growth plan comprising structural reforms and large-scale projects. Proportionally to its GDP, the country is one of the largest beneficiaries of the NextGenerationEU programme, created to help economies emerge stronger from the pandemic. Under the programme, Greece will receive nearly €33bn in grants and loans in the next five years to finance investments in green transition, digital transformation, R&D, innovation and infrastructure.

In recent years, the Greek government has gradually legislated a series of investment and tax benefit regimes to entice foreign investors

An additional €21bn will flow through EU structural and investment funds, while the European Investment Bank and the European Bank of Reconstruction and Development have already committed to back projects in excess of €7bn. All of this points to huge potential for growth and investment opportunities. Moreover, the government’s recent labour and social security reforms, corporate tax rate cuts, the digitalisation of the public sector and fast-track processes introduced to ensure quick absorption of the EU funds make Greece an attractive country to invest in.

Which areas in particular are ripe for investment and why?
With the potential for year-long solar and wind power and the country’s decarbonisation commitment to the EU, Greece presents a large potential for investments in renewable energy production. Owing to its position as the south-eastern gateway to Europe and its recently upgraded port infrastructure, the country also has the capacity to attract investment in logistics, turning it into a major regional and European trade hub. As always, tourism also remains a key area of focus. In addition, Greece offers a competitive advantage in other lesser-known sectors, such as pharmaceuticals, metals, software development and agri-food products.

How is Greece’s real estate market faring currently?
The Greek real estate market was severely impacted by the financial and debt crises. Between 2010 and 2016, commercial real estate prices declined by 30 percent, and residential apartment prices by about 40 percent, according to the Bank of Greece. Thanks to the gradual recovery of the Greek economy, this downward spiral has now reversed, with property prices rising by around 15 percent from 2017 to 2020. The upward trend slowed down but was not interrupted during the pandemic. Based on preliminary data, we expect it to continue into 2021, and even accelerate further over the next few years. The revival of holiday rentals, a predicted rise in disposable income and development prospects on the Athens Riviera will be among the key drivers of this growth.

Eurobank introduced a dedicated Retail International Customers segment in 2020. What does this entail?
The International Retail Customers segment is dedicated to servicing non-resident customers, Greeks and foreigners who reside abroad, for all their banking and investment needs in Greece. The segment also provides exclusive services and custom-made products for Golden Visa and tax-resident investors, such as foreign pensioners.

Why did Eurobank decide to launch a service exclusively for non-Greek residents?
In recent years, the Greek government has gradually legislated a series of investment and tax benefit regimes to entice foreign investors, and we have witnessed increasing demand for banking services from abroad as a result. Eurobank has a significant legacy portfolio of non-resident customers who have repeatedly expressed interest for specialised banking services and tailor-made products. This has become even more apparent as a result of the pandemic, with non-resident clients asking to enjoy our services from the comfort of their homes. Our focus has been on addressing these requests by developing a number of products and procedures in order to attract new non-resident customers as investor interest in Greece grows.

What perks do customers get?
Our customers benefit from remote banking services – whether that’s signing up to the bank or applying for a mortgage loan – meaning they don’t need to be physically present in Greece. Through the innovative v-Banking service, we also offer remote services for day-to-day banking transactions. Clients can meet their dedicated International Relationship Manager over video, a dedicated EuroPhone international helpline is also available seven days a week and of course via our award-winning Eurobank mobile app. According to their needs and risk profile, our clients also have access to a wide range of investment solutions, managed by Eurobank Asset Management, a leader in Greece in the areas of fund and institutional asset management, investment advisory and fund selection. Buying property in Greece is easier now than it was in the past, although one can still meet with obstacles along the way. We have developed infrastructure and products to facilitate our clients’ journey to buying their dream holiday home. Non-resident investors can now commence a banking relationship and apply for a mortgage loan with Eurobank remotely. Mortgages are offered in Euro currency to residents of most countries on particularly attractive terms.

You were the first bank in Greece to introduce a segment like this. How successful has it been so far?
We are proud to say that since the beginning of the year, we have received more mortgage applications from non-residents than we did in the previous five years, indicating the segment has been successful. The formation of the financial landscape, as explained previously, will attract a significant number of foreign investors, which, in combination with the tax incentives and the uniqueness of Greece as a destination, will considerably increase the demand for retail products customised for non-residents.

Eurobank was also the first bank in Greece to introduce a branch dedicated to servicing Golden Visa and non-resident investors. What response have you seen?
The international retail branch opened in February 2020. We are currently the only bank in Greece operating a branch dedicated to serving Golden Visa and non-dom investors, operating by appointment. As it opened just before the Covid outbreak, we saw a relatively low number of visitors in the first year. However, in 2021 we witnessed strong pickup in new clients, and although there has been a significant slowdown in new Golden Visa issues at a country level, the branch is experiencing rising interest in the products and services it offers.

You also offer services in tax consulting and real estate management; what does this entail?
Finding the ideal property requires significant time investment and the right partners. Navigating through a foreign tax regime and legal framework may also be a challenge for someone who is a non-resident. Eurobank has created an ecosystem that facilitates all of our customers’ needs and in cooperation with reputable partners, we offer a hassle-free, one-stop investment experience. We collaborate with leading tax consultants to provide our clients with tax and public admin-related services, whether that’s applying for Golden Visas, transferring their tax residence to Greece, obtaining tax numbers or paying income and property taxes. We have partnered with reputable agencies to provide remote, end-to-end management services. These include property and tenancy searches, sales contacts and lease agreements, property maintenance and valuations and technical and legal due diligence. We aim to cover all stages of the property investment process.

What other plans does Eurobank have in the pipeline, and what is your vision for the future?
Eurobank is currently going through a transformation that not only aims to create value for our customers, employees and shareholders, but also to help us become part of the wider national move towards sustainability. We aim to support the development of major infrastructure projects over the next ten years, while working with both small businesses and individuals to offer consulting and lending services. We are also investing in new technology and using it to empower our employees and customers. By embracing the digital world while simultaneously maintaining that element of human interaction, we believe we will thrive in the world’s future economic and social environment.

For more information about Eurobank’s services, go here:
https://www.eurobank.gr/en/international-customers

Global Insurance Awards 2021

With insured losses from natural disasters hitting $42bn in the first six months of 2021 – a daunting 10-year high – the global insurance industry must be wondering what waits in store for the next decade ahead. After all, a huge number of climate scientists predict there will be a marked increase in climate-triggered catastrophes. The role that the insurance industry has to play in alleviating fears in the face of immense and unpredictable risks is vital. The winners of this year’s World Finance Global Insurance Awards 2021 are the organisations willing to address the changing needs of their customers having performed impeccably throughout the year.

World Finance Global Insurance Awards 2021

Argentina
General – MetLife
Life – MetLife

Australia
General – QBE
Life – Tal Life

Austria
General – UNIQA Group
Life – Vienna Insurance Group

Bahrain
General – GIG Bahrain
Life – Bahrain National Life Assurance

Bangladesh
General – Nitol Insurance
Life – Popular Life Insurance Company

Belgium
General – KBC
Life – Belfius Insurance

Brazil
General – Bradesco Saude
Life – Sulamerica Cia Saude

Bulgaria
General – Insurance Company Lev Ins AD
Life – UNIQA Life Insurance

Canada
General – RBC Insurance
Life – Sun Life Financial

Caribbean
General – Sagicor
Life – Sagicor

Chile
General – ACE Seguros de Vida
Life – SURA

China
General – Ping An Property & Casualty Insurance Co
Life – New China Life

Colombia
General – Liberty Seguros
Life – Seguros Bolívar

Costa Rica
General – ASSA Compañía de Seguros
Life – Pan American Life Insurance

Cyprus
General – General Insurance of Cyprus
Life – Eurolife

Czech Republic
General – Komercní banka
Life – Allianz pojišt’ovna

Denmark
General – VIG
Life – Topdanmark

Egypt
General – Allianz Egypt
Life – Allianz Egypt

Finland
General – Fennia Mutual Insurance
Life – Fennia Life

France
General – Covéa Insurance
Life – CNP Assurances

Georgia
General – Aldagi
Life – Aldagi

Greece
General – EuroLife FFH
Life – NN Hellas

Honduras
General – Ficohsa Seguros
Life – Pan-American Life

Hong Kong
General – China Taiping Insurance
Life – Sun Life

Hungary
General – Allianz Hungária
Life – Magyar Posta Életbiztosítás

India
General – ICICI Lombard
Life – Max Life Insurance

Indonesia
General – Sinarmas
Life – FWD Life Indonesia

Israel
General – Phoenix
Life – Clal Insurance

Italy
General – UnipolSai
Life – Poste Vita

Japan
General – Mitsui Sumitomo Insurance
Life – Nippon Life Insurance Company

Jordan
General – Middle East Insurance Company
Life – Arab Orient Insurance Company

Kazakhstan
General – Nomad Insurance
Life – Kazkommerts-Life

Kenya
General – CIC Insurance Group
Life – Britam

Kuwait
General – Warba Insurance
Life – Warba Insurance

Lebanon
General – AXA Middle East
Life – Bancassurance

Luxembourg
General – AXA Luxembourg
Life – Swiss Life

Malaysia
General – Berjaya Sompo Insurance
Life – Hong Leong Assurance Berhad

Malta
General – GasanMamo Insurance
Life – HSBC Life Assurance Malta

Mexico
General – GNP
Life – Seguros Monterrey New York Life

Netherlands
General – A.S.R.
Life – A.S.R.

New Zealand
General – Tower Insurance
Life – Asteron Life

Nigeria
General – Zenith Insurance
Life – FBNInsurance

Norway
General – Fremtind Forsikring
Life – Nordea Liv

Oman
General – OQIC
Life – OQIC

Pakistan
General – Adamjee Insurance
Life – EFU Life

Peru
General – RIMAC Seguros
Life – MAPFRE

Philippines
General – Standard Insurance
Life – BPI AIA

Poland
General – LINK4 TU SA
Life – Warta

Portugal
General – Allianz Seguros
Life – Grupo Ageas Portugal

Qatar
General – Qatar Insurance Company
Life – Q Life and Medical Insurance

Romania
General – ERGO Group
Life – Allianz-Tiriac

Russia
General – AlfaStrakhovanie
Life – Renaissance Zhizn Insurance

Saudi Arabia
General – Al Rajhi Takaful
Life – MEDGULF

Serbia
General – Generali Osiguranje
Life – Generali Osiguranje

Singapore
General – AIA Singapore
Life – AIA Singapore

South Korea
General – Hanwha General Insurance
Life – BNP Paribas Cardif

Spain
General – Grupo Mutua Madrilena
Life – Zurich

Sri Lanka
General – Continental Insurance
Life – Ceylinco Life Insurance

Sweden
General – If.Skadeforsakring
Life – Folks

Switzerland
General – Helvetia
Life – Swiss Life

Taiwan
General – ShinKong Insurance Company
Life – Fubon Life Insurance

Thailand
General – Navakij Insurance
Life – Thai Life Insurance

Turkey
General – Zurich Sigorta
Life – Anadolu Hayat Emeklilik

UAE
General – Oman Insurance
Life – Oman Insurance

UK
General – AXA UK
Life – Legal & General

US
General – Mylo
Life – Lincoln Financial Group

Uzbekistan
General – Kafil-Sugurta
Life – New Life Insurance

Vietnam
General – Bao Viet
Life – Bao Viet

Energy Awards 2021

The capital markets are seen as bankrolling the European Unionís goal of carbon neutrality by 2050, a target that Brussels estimates will cost approximately $556bn in additional investment a year for the next decade. It has become startlingly clear that we are all on the precipice of great and necessary change within the energy industry to help mitigate climate change, eliminate carbon emissions and also address our increasing energy needs.

The World Finance Energy Awards 2021 celebrate the companies that are well aware of the challenges and that have a plan in place to transform not just their sector, but also the world.

World Finance Energy Awards 2021

Best Independent Oil & Gas Company

Africa
Seplat Energy

Asia
Pharos Energy

Eastern Europe
Irkutsk Oil Company

Latin America
PetroRio

Middle East
Genel Energy

North America
W&T Offshore

Western Europe
Neptune Energy

 

Best Fully-Integrated Company

Africa
OANDO

Asia
PTT Plc

Eastern Europe
Gazprom

Latin America
PETROBRAS

Middle East
ARAMCO

North America
Exxon Mobil

Western Europe
TotalEnergies

 

Best Drilling Contractor

Africa
ODENL

Asia
PV Drilling

Eastern Europe
KCA Deutag

Latin America
DLS Archer

Middle East
Foresight Offshore Drilling

North America
Independence Contract Drilling

Western Europe
COSL Drilling Europe

 

Best EPC Service & Solutions Company

Africa
Sonamet

Asia
Dyna-Mac

Eastern Europe
SAIPEM

Latin America
Estaleiros do Brasil Ltda

Middle East
Enppi

North America
KBR

Western Europe
Worley

 

Most Sustainable Company

Africa
Axxela Group

Asia
Bangchak Corporation

Eastern Europe
MOL Group

Latin America
Grupo Dislub Ecuador

Middle East
Qatar Energy

North America
Locus Bio Energy Solutions

Western Europe
REPSOL

 

Best Nuclear Energy Project

Middle East
Barakah Nuclear Power Plant (by ENEC)

 

Best Nuclear Energy Company

Middle East
Emirates Nuclear Energy Corporation

 

Best Downstream Company

Asia
Thaioil

Africa
Puma Energy

Eastern Europe
Tatneft

Latin America
Petrobras

Middle East
ENOC

North America
PBF Energy

Western Europe
OMV

 

Best Exploration and Production Company

Africa
Zenith Energy

Asia
PGN Saka

Eastern Europe
Rosneft

Latin America
Karoon Energy

Middle East
ADNOC

North America
Total E&P USA

Western Europe
Wintershall Dea

 

Best Upstream Service & Solutions Company

Africa
Grupo Simples

Asia
Bumi Armada Berhad

Eastern Europe
BENTEC

Latin America
SBM Offshore

Middle East
Offshore International (OFCO)

North America
Schlumberger

Western Europe
Solstad

 

Best Energy Law Firm

Africa
Centurion Law Group

Asia
Ashurst

Eastern Europe
ALRUD

Latin America
Canales Auty

Middle East
Shahid Law Firm

North America
Babst Calland

Western Europe
White & Case

 

Best Solar Energy Company

Africa
Moroccan Agency for Solar Energy (MASEN)

Asia
UNITED RENEWABLE ENERGY

Eastern Europe
Enel Green Power

Latin America
Atlas RenewableEnergy

Middle East
ENERGIX

North America
Clearway Energy

Western Europe
X-ELIO

 

Best Solar Energy Project

Africa
Noor Ouarzazate Solar Power Station (by MASEN)

 

Best Wind Energy Company

Western Europe
SSE Renewables

Wealth Management Awards 2021

The late-2021 release of the Pandora Papers has increased pressure on wealth managers to ensure they invest clients’ money, particularly politicians and public figures, in impeccable assets. This has never been a problem for those at the very top of the industry, and the winners of the World Finance Wealth Management Awards 2021 reflect the expert characteristics of those who are disciplined in structuring and planning wealth for investors.

World Finance Wealth Management Awards 2021

Best Wealth Management Companies

Argentina
Andes Wealth Management

Armenia
Unibank Prive

Austria
Schoellerbank

Bahamas
RBC Dominion Securities

Belgium
BNP Paribas Fortis

Bermuda
Butterfield Bank

Brazil
BTG Pactual

Canada
RBC Wealth Management

Chile
BTG Pactual

China
Credit Ease Wealth Management

Colombia
BTG Pactual

Denmark
Nordea Asset Management

Finland
Taaleri Wealth Management

France
BNP Paribas Banque Privée

Germany
Berenberg

Georgia
TBC Wealth Management

Greece
Hellenic Asset Management

Hong Kong
Nomura

Hungary
Hold Asset Management

India
ICICI Securities

Indonesia
Bank of Singapore

Italy
BNL BNP Paribas

Japan
Sumitomo Mitsui Trust Asset Management Co

Kuwait
NBK Capital

Lithuania
INVL

Luxembourg
BGL BNP Paribas

Malaysia
Affin Hwang Capital

Mauritius
Bank One

Netherlands
ABN AMRO MeesPierson

Nigeria
FBN Quest Merchant Bank

Norway
Nordea Asset Management

Oman
Bank Muscat

Philippines
BDO Private Bank

Poland
CITI Handlowy

Portugal
Santander Wealth Management and Insurance

Qatar
Qatar National Bank

Saudi Arabia
SABB

Singapore
Nomura

Spain
Alantra Wealth Management

Sweden
Carnegie

Switzerland
BNP Paribas Wealth Management

Taiwan
Cathay United Bank

Thailand
Phatra Securities

UAE
Rakbank

US
Merrill Lynch Wealth Management

UK
Schroders

Vietnam
SSI Securities

 

Best Multi-Client Family Office, Liechtenstein
Kaiser Partner

Most Sustainable Fintech Company
GKG Global Kapital Group

Best Real Estate Investment Company
SFO Group

Most Innovative Wealth Manager, Europe
XSpot Wealth

Best Wealth Management Software Provider
Comarch

Investment Management Awards 2021

The past 18 months has been all about looking at the bigger picture, and if there is one additional skill that asset managers have needed to hone, it has been the ability to better analyse these shifting trends so that they can serve a modern investor who is digitally literate and operating in a much-changed landscape amid the devastating effects of the pandemic and now a renewed focus on climate change.

The winners of the World Finance Investment Management Awards 2021 are those who have been able to adapt best to this rapidly changing environment and tailor their service offering accordingly.

 

World Finance Investment Management Awards 2021

Bahrain
SICO BSC

Belgium
KBC Asset Management

Brazil
Bradesco Asset Management

Chile
BCI Asset Management

China
Ping An Asset Management Company

Colombia
Sura AM

Greece
Piraeus Asset Management

Mexico
BBVA Asset Management

Philippines
BDO Unibank

Saudi Arabia
Alistithmar Capital

Singapore
UOB Asset Management

Thailand
UOB Asset Management

Turkey
Ak Asset Management

UAE
Mashreq Capital

Vietnam
Phat Dat Estate Development Corporation

Innovation Awards 2021

Innovation has been a buzzword for some time now, and it’s always been easy for companies to make claims in that direction when actually they are just following a trend.

However, the winners of the World Finance Innovation Awards 2021 include trend-makers in their respective industries, those who are working on cutting-edge innovation and initiatives, whose R&D consistently yields results and whose operating methods shift to new and transformational models. We celebrate those who truly encompass the word ‘innovation’ and are enjoying well-deserved success as a result.

World Finance Innovation Awards 2021

Most Innovative Companies, by industry

3D Printing
Desktop Metal

AgTech
AgriCircle

Beauty
Busy

Biopharmaceutical
Annexon

Biotechnology
TurtleTree

Building Products Suppliers
Egyptian German Industrial Corporate

Carbon Capture Technology
Calix

Chemicals
Lake Chemicals & Minerals

Coffee
Kaffe Bueno

Diagnostics
Medicortex

Digital Health
Haima Health Initiative

Electronics
Fairphone

Energy-Efficiency Technology 
Seppure

Energy Storage
Energy Exploration Technologies (Energy X)

Financial Services Tools
QuickFi by Innovation Finance

FinTechChannel
Vas Channel

Food
Frulact

Healthcare Biotech
CHAIN Biotechnology

Hydrogen Technology
ITM Power

Irrigation Systems Technology
CMGP – CAS Parc Industriel

Logistics
Convoy

Medical Devices
OrCam Technologies

Microfinance
Letshego

Nanotechnology
Perpetuus Carbon Technologies

Outdoor
Kona

Renewable Energy Technology
PNE

Security
Cloudflare

Solar Energy Technology
Okra Solar

Sustainable City Development
Diamond Developers

Telecommunication
Arpuplus

Transportation
Mosaic Global Transportation

 

Digital Banking Awards 2021

It can be universally agreed that the ‘shift to digital’ is well underway, catalysed by the global pandemic. In the wake of volatile conditions caused by the health crisis there has been a panoply of innovative apps and services arriving just in time to support customers in these difficult times. The World Finance Digital Banking Awards 2021  recognises those looking to secure a brighter future and a more connected world as the great recovery begins.

 

World Finance Digital Banking Awards 2021

Best Mobile Banking Apps

Andorra
MoraBanc App

Brunei
b.Digital Personal

Bulgaria
m-Postbank

Costa Rica
Banca Movil BAC Credomatic

Dominican Republic
Banreservas

El Salvador
Banca Movil BAC Credomatic

Germany
DKB-Banking

Ghana
Absa Banking App

Greece
NBG Mobile Banking

Honduras
Banca Movil BAC Credomatic

Indonesia
OCTO Mobile

Mexico
BBVA Mexico

Nicaragua
Banca Movil BAC Credomatic

Nigeria
SC Mobile Banking

Panama
Banca Movil BAC Credomatic

Qatar
QIB Mobile

Saudi Arabia
alrajhi bank

Singapore
SC Mobile Banking

South Africa
ABSA Abby

Sri Lanka
People’s Wave

Turkey
isCep

UAE
mashreq neo

UK
Barclays Mobile Banking

USA
Bank of America Mobile Banking

Zambia
Atlas Mara Zambia Mobile Banking

 

Best Consumer Digital Banks

Andorra
MoraBanc

Bulgaria
Postbank

Costa Rica
BAC Credomatic

Dominican Republic
Banreservas

El Salvador
BAC Credomatic

Germany
Deutsche Kreditbank

Ghana
Absa Bank

Greece
National Bank of Greece

Honduras
BAC Credomatic

Indonesia
PT Bank CIMB Niaga

Mexico
BBVA Mexico

Nicaragua
BAC Credomatic

Nigeria
Standard Chartered

Panama
BAC Credomatic

Qatar
Qatar Islamic Bank

Saudi Arabia
Al Rajhi Bank

Singapore
Standard Chartered

South Africa
ABSA Bank

Sri Lanka
Peoples Bank

Turkey
IS Bank

UAE
Mashreq Bank

UK
Barclays

USA
Bank of America

Zambia
Atlas Mara

 

Best Digital SME Bank

Greece
National Bank of Greece

Clean energy for Nigeria and beyond

With huge potential to diversify the Nigerian economy from other fossil fuel alternatives, domestic industries are embracing natural gas as Gaslink Nigeria Limited (Gaslink), a subsidiary of domestic energy group Axxela, steadily expands its natural gas pipeline network into the nation’s transformative industrial clusters.

Today, Gaslink operates an exclusive natural gas distribution franchise in the Greater Lagos Industrial Area (GLIA) through its 100km-plus pipeline network with a throughput capacity of about 140 million standard cubic feet a day (MMSCFD). It is a testimony to the demand for clean and reliable energy that Gaslink accounts for a large proportion of Nigeria’s domestic gas distribution to industrial and commercial users. This number continues to rise with the latest total at 185 industrial customers.

One of the most recent customers for Axxela’s clean energy is Rite Foods, a fast-growing food and drinks manufacturer that was connected to an 18km-long natural gas pipeline in Ogun State in the south-west of Nigeria earlier this year. From the moment Rite Foods switched over to the pipeline, it began to record significant savings in energy costs.

The commissioning marked yet another milestone for Axxela, which is continuing to develop the pipeline system, known as the Sagamu Gas Distribution Zone (SGDZ), to provide natural gas to companies in the region.

Through its subsidiary, Transit Gas Nigeria Limited (TGNL) and long-time partners Nigerian Gas Marketing Company (NGMC), Axxela has been delivering natural gas in the Sagamu corridor since 2019 to a wide variety of companies such as Apple & Pears Limited, West African Soy Industries Limited, Emzor Pharmaceuticals, Celplas Industries FZE and Coleman Technical Industries Limited.

All of these powerhouse companies play a vital role in the state’s economic development, but until recently their operations had been constrained by the total reliance on more expensive alternative forms of energy. However, with the expansion of the Sagamu pipelines in Ogun State, these companies can now enjoy more energy efficiency and plan for a bigger future in Nigeria.

And there’s more to come. As Axxela’s Chief Executive Officer, Bolaji Osunsanya, explained to World Finance: “Our present positioning enables us to significantly increase our industrial and commercial client footprint across the south-western corridor. The natural gas advantage enables the development of self-sustaining industrial clusters to bolster Nigeria’s industrialisation and socio-economic empowerment.”

Addressing energy needs
Most of Axxela’s customers are large users of energy whose price and reliability underpin their success. One of Africa’s biggest cement companies, BUA Cement, has “significantly lowered ex-factory prices,” according to its chairman, as it meets fast-rising demand for new infrastructure right across Nigeria. The latest projections for cement are an increase in demand by over three million metric tonnes a year, a target that will fundamentally depend on the right kind of energy.

Customer preference, especially among commercial and industrial users, is rapidly shifting from diesel to natural gas

Similarly, Dangote Sugar Refinery, the country’s biggest producer of household and commercial sugar, boosted revenues in the first half of 2021 by nearly 28 percent and gross profit by 37.3 percent. Once again, lower energy costs can only have helped the bottom line. Confident in its natural gas supply, Dangote Sugar is now aiming for a global market. The natural gas advantage, as Osunsanya describes it, is now widely recognised. “Customer preference, especially among commercial and industrial users, is rapidly shifting from diesel to natural gas,” he said.

“Customers are continuously assessing how to achieve cost savings within their operations because power is often their largest cost centre. The switch from diesel to natural gas is a no-brainer.” The numbers tell the story. On average, customers save up to half of their fuel costs with natural gas compared with other fossil fuels. And some save more – one heavy user of energy in the Sagamu region slashed its fuel bill by nearly $250,000 a year. Clean piped natural gas also offers advantages in delivery – the costs of storing and hauling diesel, for instance, are considerable. Another problem with fossil fuels in the past has been the variety of methods by which it is misappropriated, and this has bedevilled sustainable and cost-effective utilisation of the alternative petroleum products in Nigeria.

Transforming gas distribution
With a background in banking and a master’s degree in economics, Osunsanya has steered Axxela through a transformational period since 2007, when it was known as Oando Gas and Power. He launched his career as a consultant with Arthur Andersen in Nigeria where he acquired expertise in banking, oil and gas, and manufacturing, which was fundamental in helping him spearhead Axxela’s pioneering role in gas distribution. He started with the erstwhile parent company, Oando plc, in 2001 and moved quickly up the ranks to Chief Marketing Officer responsible for nationwide commercial sales.

When Osunsanya took over the top job, Axxela was unable to attract the right kind of debt funding. “A great deal of our early growth was project financing from the local markets,” he told the international magazine, The Business Year. However, as the group steadily proved its capabilities, the financial markets came to the party, providing support through lower-cost debt. “With the advent of new investors, we are now reaching out to larger international markets and development finance institutions,” he said.

By 2019, the group had invested $500m in gas infrastructure and since then has continued to finance its expansion through lower coupon rates. The overall result has been greater credibility for Axxela and, most importantly, higher-quality energy for Nigeria’s pivotal industrial clusters.

The Sagamu Gas Distribution Zone in Ogun State is just the latest project for Axxela. Through its subsidiaries and partners, the group has been pushing clean gas into industrial zones for many years. In the process, it has been plugging a gap in Nigeria’s energy infrastructure by coming to the nation’s rescue at a time when the government has withdrawn from investment in industrial-scale infrastructure and invited the private sector to take on the task. “Government can’t do everything,” Osunsanya said.

Today, Gas Network Services Limited (GNSL) delivers compressed natural gas (CNG) through virtual pipelines in the form of trucks. From a Lagos-headquartered hub dispensing 5.2 MMSCFD, the natural gas is compressed into mobile tube trailers and shipped to customers who use it as their primary or alternative fuel.

In a highly sophisticated operation, the Italian-made compressors deliver the CNG at 250 barg (a measurement of gauge pressure) to energy-hungry customers within a 250km radius. Right from the start, the service met a need with customers signing up in droves, including brewers, food manufacturers, logistics and ceramics groups.

The quality of the gas is fundamental to the take-up. The hub, which does not depend on the national grid for its own power, is dried and scrubbed before delivery so that it is clean and moisture-free.

Safety first
And it has all been done without mishaps. By embedding industry best practice throughout the network, Axxela has not recorded a single accident or damage to either its assets or the environment. The group operates under three ISO standards covering health and safety, environmental management, and quality control. In the interests of employees, contractors, business partners, customers and other stakeholders, strict protocols are enforced throughout the group on such issues as permit to work, routine audits and inspections in all daily activities.

Another subsidiary, Central Horizon Gas Company (CHGC), a joint venture between Axxela and the Rivers State government, runs a 17km network into industrial clusters located in the thriving Greater Port Harcourt area.

Another subsidiary, Transit Gas Nigeria Limited (TGNL), is developing a mini-LNG plant in Ajaokuta in partnership with Nigerian Gas Marketing Company (NGMC), which will provide another network of pipelines into Northern Nigeria. Upon completion, the Ajaokuta mini-LNG project will provide the same affordable clean energy to industrial clusters in the North as Axxela does elsewhere in the country. The project is already at an advanced stage.

Axxela is not resting on its laurels. Also on the drawing board is the provision of natural gas to remote communities through a floating storage and regasification vessel, one of the most cost-effective forms of providing energy. And looking further afield, the West African Gas Pipeline offers promising opportunities, particularly so in the wake of the 2018 trade deal, the African Continental Free Trade Area (AfCFTA) Agreement, that promises to boost economic activities in the region.

The 681km-long pipeline links up the gas-rich Niger Delta with neighbouring countries Benin, Togo and Ghana. “Growth for our businesses across Nigeria and Africa will be driven by rising demand for natural gas for electricity, transportation, heating and processing,” Osunsanya explains. “This is due to improved living standards, population growth, rapid urbanisation and a larger industrial sector.”

The numbers look impressive. Axxela estimates demand for natural gas in those countries alone to grow at a compound growth rate of five percent over the next 20 years. “The West African Gas Pipeline is very important to our long-term business plans,” Osunsanya predicts.

Ultimately, Axxela has big ambitions for its energy provision. Current expansion is taking the group beyond Nigeria and into regions along the west coast of Africa. In the meantime, its gas-to-power projects are slated to deliver about 50 megawatts of power to customers in the medium term, with substantial opportunities for further growth. And it all started 20 years ago with the simple conviction that Nigeria’s industries needed cleaner and cheaper fuel.

Embracing transparency in the FX arena

The use of FX benchmarks has steadily and significantly grown thanks to market demand for risk transparency and more clearly defined measurement. Today they are a mainstay trading mechanism for the FX world.

But although the available options (WM/Refinitiv London 4pm Fix and the Bloomberg FX Fixings (BFIX) family of benchmarks) present significant challenges, until recently there was no credible substitute. This lack of choice has left some institutional investors feeling frustrated as they are corralled into using a benchmark for a purpose for which it was never designed. Indeed, if one views the notations available via a Reuters Eikon terminal, there are clear disclaimers on WMR 4pm stating the rate is for valuation purposes and should not be used to trade against. Yet it has been for years.

 

Benchmarking challenges
The 4pm fix has faced criticism following the collusion scandal between traders from different banks. This collusion resulted in the overcharging of institutional clients and cost just seven banks more than $11bn in fines. And regulators have become increasingly concerned about the hidden costs of market impact that negatively affects investors.

There is a high volume being traded, in a global system that tends to cause herd effects. This means a majority of participants trade in a certain direction on any given day. Given the way banks pre-hedge the WMR window to execute trades, it means exaggerated swings are occurring.

At the same time, FX arbitrageurs watch for the signals of these swings and jump in too, making fairly low-risk profit as they participate in the predictable direction, then correction of the fix. All in all, investors are paying too much when buying, or getting too little when selling.

Apathy within this section of the FX market is costing end-users millions. Australian fund manager QIC recently published a paper looking at the use of the fix. It highlighted the “illusory benefits of maximum liquidity.” It continued: “by not considering how unbalanced order flows distort exchange rates, asset managers are skirting ‘best execution’ obligations and incurring unobserved costs which elicits a material dollar cost to the end investor.”

The awareness of the flaws that exist for traditionally used benchmarks is rising. In March 2020, a roundtable hosted by the European Central Bank noted “serious concern” about the volatility surrounding fixings. Clearly a fairer solution has been needed for some time.

Since the last FX scandal, multiple legislative changes have been made that aim to address some of these existing benchmarking challenges. Most notably, MiFID II has introduced an obligation for individuals ‘to execute orders on terms most favourable to the client’ and though the FX global code is a voluntarily followed system of ethics, principle nine states that asset managers should ‘regularly evaluate the execution they receive.’

Those new guidelines mean that individuals working within FX must now take responsibility for getting the best prices for their clients – or face penalties. They directly attack a cultural apathy that has historically seen a tendency for people to stick with what they know instead of thinking strategically about the way in which they secure better deals for clients.

Today, if fund managers use rates set by daily benchmarks without sourcing the best deal, then by transgressing MiFID II they are in breach of their legal duty to clients. Or by breaching principle nine, they are in contravention of their ethical duty to clients.

More than ever before, it is the individuals working within the industry who are being held accountable for this particular injustice.

 

Modern solutions
New regulations and principles have helped to address much of the concern over issues impacting the old school approach to FX benchmarking. But what they could never do was offer an alternative to the historic approach and ensure the end-user truly gets the best deal.

So, in a direct attempt to provide the industry with the solution it needs, this year has seen the ‘in-practice’ launch of our new benchmark alternative. This new benchmark, Siren, provides a fairer and more transparent option and is authorised and regulated under the FCA benchmarking scheme.

Through the first live Siren trade with a major, global bank, a $519 per-million saving was recorded and savings may prove to be even larger. Correlation to the flow of the fix determines the potential savings available. A brief analysis can be conducted to analyse a fund’s propensity to follow the market, which will indicate likely savings.

In this world, savings of $40 or $50 per-million are significant, so when hundreds and sometimes thousands of dollars in savings are available, it suggests a market shift could be on the horizon.

 

New landscapes
Today the spotlight is firmly on the FX world. Not just for institutions, but more than ever, the workforce is in the limelight. Regulations like MiFID II make it essential that we all make a concerted effort to ensure the end-user gets the best possible outcome. This can only be achieved through regular evaluation of the execution being received.

There also needs to be a willingness to move away from legacy methods and towards new, fairer and more transparent alternatives. It is an exciting time for those willing to embrace the new FX landscape – especially when savings of, on average, over $500 per-million dollars in value of trades are available for the taking.

Integrating new technology to remain competitive

Innovative fintechs and challenger banks have proven to both customers and industry experts that putting digitalisation at the forefront of their business model comes with fruitful benefits. This technological takeover pressures traditional banks to rethink their strategy and choose between investing in technology partnerships or ignoring the digital wave and falling behind.

Payments represent a key revenue stream for any bank, and a core part of their business strategy. While banks used to have full control over payment systems, this supremacy is now under threat as new innovative players enter the market. Fintechs offer technology-driven and customer-focused payment services with speed, convenience and cost-effectiveness at their core, using technologies that traditional banks can’t easily deploy. This causes them to be completely disintermediated from their customers. Their struggle comes down to a legacy IT system that is highly inflexible and leaves no space for manoeuvring.

Firstly, traditional IT systems cost millions every year for maintenance alone. This is a large sum of money that could be redirected to improving other business areas. Secondly, these systems can’t be updated because they run on old technologies and processes that are incompatible with newer technologies. Thus, there seems to be no real benefit in holding onto a system that, in this day and age, is only causing complications.

It is understandable, however, that there is some reticence in changing a system that processes an estimated £2trn every day. Until recently, there hasn’t been a burning need for such changes. Any slight change made to a legacy system that holds so much power is of high risk, a risk that many thought wasn’t worth taking. But as consumer demand has shifted to favour speed, efficiency and convenience, it became evident that banks need a modern payment system to keep up with their customers’ expectations and optimise their reconciliation services.

 

Pushing things forward
However, urgent challenges require urgent solutions. Even if banks are committed to the deployment of new technology, these integrations inevitably take too much time, money and resources. This simply isn’t enough to keep up with an incredibly fast-paced industry that is constantly moving forward. As relying on their current systems isn’t in any way beneficial, there seems to be only one way for banks to modernise their payments system and offer a unique, value-added proposition to customers: partnering with the right payments solution.

The figures speak for themselves: according to a recent CGI report, 90 percent of customers prefer online banking services and 57 percent of customers would use PayPal to secure their payments. There isn’t any doubt that open banking is the future. Technology partnerships can give banks the competitive advantage that they are currently lacking, by allowing them to offer unique payment solutions tailored to their customers’ needs, whether that be real-time payment experiences, lower payment fees or the ability to easily make cross-border transfers.

Consider a service that allows your bank to free up precious resources that could be better allocated to other parts of the business, save money, expand your services to any part of the world, reach different customer bases and improve your customer loyalty. Those are some of the general benefits that a third-party cloud-based system can bring to the table.

Short-term, a cloud-based multi-payments ecosystem allows banks to process real-time payments and more easily manage higher volumes of transactions while saving time and resources. Then there is security: an area that has become high-priority for all financial institutions, where advanced technology is required to meet regulatory changes. A cloud-based system helps banks to adapt to these changes, comply with current regulations such as PSD2 and ISO20022 and be better prepared for the ones to come.

Outsourcing your payments system to a third-party company like Imburse effectively eliminates the biggest obstacles that banks are facing now: the inability to keep up with the market; the lack of resources to invest on the payment side; an old IT system that simply can’t be modernised and the inflexibility to fulfil consumer demands.

But perhaps the greatest benefit will be more noticeable a few years down the line: the capacity to easily, quickly and cheaply adapt to changing customers’ needs and new technologies.

Speed has never been so critical. The digital disruption is forcing traditional banks to face their weaknesses, make impactful decisions and transform their overall payments strategy, ideally as soon as possible. Solutions like Imburse are making it easier for them: we do the behind-the-scenes work, so banks don’t have to.

We offer integration-free connectivity to all payment providers and technologies, so banks don’t have to do single integrations that eat up far too much time and resources. Incorporating new technologies into payment systems is unquestionably a vital mission and partnering with the right third-party company is the best way to achieve it.

The benefits, pitfalls and importance of ESG

Seaspiracy, the hard-hitting fishing industry documentary, was top of the Netflix most watched list recently. It received huge amounts of attention, incredible reviews across the world, and sparked many interesting conversations. Why? It shone an important spotlight on sustainable fishing practices, which many were not aware of. It is another example, in a long line of documentaries and media exposés, which focuses on environmental, social and governance (ESG) concerns.

The consumer appetite to be more sustainable and ethical in how they live, shop and do business is growing. In fact, a 2020 global survey by Accenture found 60 percent of consumers have reportedly been making more environmentally friendly, sustainable, or ethical purchases since the start of the pandemic, with nine out of 10 saying they were likely to continue doing so. With this consumer appetite comes pressure for businesses to prove they take commitments to sustainability seriously. So much so, that ESG has become a boardroom topic, with many realising that if they don’t ‘prove it’ when it comes to ESG policies, it could seriously impact profits and investor relations.

However, a recent study by NAVEX Global revealed that while 82 percent of companies have ESG goals, less than half are performing well against individual ESG metrics. More needs to be done if businesses want to keep pace with the demand for ESG. With a multitude of frameworks available, varying guidelines, and uncertainty on how the E, the S and the G come together, it can seem like a daunting task to get right. But, understanding what each of these means is an essential starting point. The ESG acronym refers to a trio of business measures, typically used by environmentally and socially conscious investors, to identify and vet investments. Each measure adds its own value.

Environmental; benchmarks and addresses the way an organisation responds to environmental issues, such as climate change and greenhouse gas (GHG) emissions, energy efficiency, renewable energy, green products and infrastructure, carbon footprint, and water use.

Social; outlines how companies should respond to complex and evolving issues like data privacy, pay equity, health and safety, diversity and inclusion, social justice positions and employee treatment.

Governance; deals with issues such as executive compensation, diversity and independence of the board of directors and management team, proxy access, whether the chairman and CEO roles are separate and transparency in communication with shareholders.

 

Bringing the policy elements together
With an understanding of each element making up an ESG policy, success comes with the identification of relevant regulations for your business and implementing frameworks that can help you achieve compliance against them. To report ESG risks accurately, organisations need a framework or set of standards to assess the business operations against.

There are several popular ESG frameworks that companies can use to do this, but as there will be several different regulations relevant to your business, it’s important to find a framework that fits.

Key standards like the sustainability accounting standards board (SASB), global reporting initiative (GRI), carbon disclosure project (CDP) and taskforce on climate-related financial disclosure (TCFD) are recommended to help launch ESG reporting activities. These standard bodies have years of experience collaborating with industry working groups to develop increasingly important metrics. This is crucial for investors and other stakeholders to use, in order to understand how a business is performing. Leadership teams must build ESG programmes, create awareness with an ESG rating, and hit and report on metrics that matter to these forward-thinking investors if they wish to prosper.

 

The perks and pitfalls of ESG policies
The issue is that each of these ESG frameworks has different areas of focus. This can make it quite complicated when measuring against them, to find one that aligns well with your business goals. But, this is exactly where ESG software can help. Implementing ESG software like NAVEX ESG helps to manage internal ESG initiatives, as well as external activities and reporting.

Whether your goal is values-based business development or just making the world a better place, ESG software can ensure companies aggregate investor-ready data, help you build a best-practice programme, and address metrics that decision-makers, consumers and your employees care about, putting you on a path for sustainable future growth. Those who align ESG goals with wider business goals will have more long-term success as the appropriate professionals collect better information. ESG metrics are only going to increase in importance.

The fallout of the Seaspiracy documentary has seen online discussions calling for the banning of industrial fishing practices and viewers pledging never to eat fish again. While this particular topic may not directly affect your business, ESG policies and the increasing importance they play, most certainly will.

From a regulatory perspective alone, responding to current state and global regulations – as well as anticipated regulations – requires extensive data collection, a deep understanding of the reporting and frameworks and perhaps most essentially, keeping ESG issues at the top of business agendas. It is important businesses put ESG policies into practice now, in order to safeguard themselves in the future.

Why Switzerland’s private banks are here to stay

Banking is as much of a Swiss cliché as watches, chocolate, and skiing. A tradition of client confidentiality and a commitment to quality service that goes back to the 18th century has helped the financial sector grow to 10 percent of the Swiss economy today. The Swiss National Bank estimates that securities of foreign private customers number CHF513bn (£403bn), with cross-border assets estimated by Boston Consulting Group to be CHF2.3trn (£1.8trn).

This success does not simply fall from the sky like snow in Zermatt. For Switzerland’s private banking sector to remain competitive in the future, its accomplishments must be safeguarded, and its innovations nurtured.

 

Strength in stability
Those who deal with the needs of high net-worth individuals (HNWIs) all know it: political instability is back. The certainty of the 1990s and 2000s has given way to tumult at the global level with the rise of populism, nationalism, and religious extremism. Question marks loom over newer centres such as Hong Kong and the UAE, and even established ones such as London.

Switzerland is not completely immune from this tumult. Still, the country’s political stability recently scored 95 percent in World Bank governance data. Switzerland also possesses a reliable national currency, with the Swiss franc’s sanctuary status further entrenched since the 2008 global financial crisis.

COVID-19 has affirmed the attractiveness of Switzerland. Many HNWIs favour its ‘middle way’ approach, offering a more liberal governance approach than places such as Singapore, but with a more reliable healthcare offer than Cyprus or Turks & Caicos. All of this serves to benefit the Swiss wealth management sector too.

 

Excellence and innovation
Sadly, the alpine state faces pressure to cede its promise of client confidentiality in the purported name of tax transparency and information sharing, most notably from the US government. The sad reality is that this never goes both ways. Take the OECD’s 2020 Peer Review Report, which makes 161 references to Switzerland, while the US – itself a major financial centre and not without its own internal troubles over secrecy, evasion and money-laundering – is mentioned only once. In a world of superpowers, it sometimes seems that only small countries can be sinners.

The Swiss federal government has recently passed a series of acts impacting trustees and external asset managers, meaning new licensing and demands for reporting and disclosure, some of which attempt to mirror the demands of the MiFID II system of the European Union. It’s still early days, and regulation will only take full effect by the end of 2022, but this will certainly mean a loss of some of Switzerland’s competitive advantage and no doubt lead to further domestic sector consolidation.

In other words, Switzerland cannot afford to rest on its laurels. Fortunately, there is little sign of that happening. In February, Geneva-based Bordier & Cie, founded in 1844, started offering cryptocurrency services as clients seek to diversify into alternative asset classes. The private bank itself relied on the B2B services of Sygnum, another Swiss firm that is part of the country’s burgeoning cryptocurrency sector. Zurich-based UBS, the largest private bank in the world, is also exploring this asset class.

Swiss technology excels, which is especially important as HNWIs become reliant on digital experiences. Etops, for example, specialises in aggregating clients’ financial data in the most seamless way possible. Altoo offers an intuitive and visually compelling platform for people to interact with their wealth. DAPM in Geneva can break down granular intra-day data about client investments across multiple accounts.

Swiss fintech spurs banking competition, with smarter players accepting this and working to impress savvy customers. Though the client is the ultimate winner, the country’s trusts and family offices also have much to gain here. These nimbler Swiss firms have a distinct advantage in being embedded in this software ecosystem, drawing on a strong domestic graduate pool.

It is not just Swiss people who make Switzerland, however. Despite its image as a quiet, settled country, Switzerland is one of the most cosmopolitan places in the world, a magnet for people across the globe to live and work. Over a quarter of its population are foreign residents, with even greater proportions of foreign workers in the cities of Geneva, Zurich and Basel.

Many of these residents serve the needs of private banking clients, either directly or in adjacent financial services. In Geneva, it is easy to find specialists in anything from Brazilian equities to 20th-century artworks. This internationalism is an undoubted strength, and is sure to persist, given Switzerland’s time-honoured position as a multilingual state in the heart of Europe.

Being the incumbent is great – though the risk of getting too comfortable and self-assured is always there. Thankfully, Switzerland’s unique blend of stability and innovation should be enough to ensure its private banking sector remains competitive in the years to come.

Giving the banks a run for their money

Will the banks be able to keep up in this rapidly changing landscape? The exploding popularity of fintech applications continues to transform the finance industry, a sector of the economy previously dominated by traditional-minded institutions. One notable development in the increasingly widespread use of fintech apps is the merging of banking and fintech that we are beginning to see. Fintech companies are rushing to apply for banking licences, and quite a few have already been approved. The first to lead this trend was fintech giant Square, which was able to obtain approval to create an industrial bank from the Federal Deposit Insurance Corporation (FDIC).

Since then, other fintech companies such as Varo Money, LendingClub, SoFi, Figure and Oportun either have been approved to create their own banks or have applications pending. These developments are important because it will create competition for existing banks and also affect the partnerships between the two entities in the future.

Certainly it is alarming for banks to realise that their current partner may soon become a competitor, armed with the benefit of a deep understanding of their operations borne from their work together. However, this change in status will also subjugate fintech companies with an increased amount of regulation and oversight. As fintech continues to create easy, convenient, quick and low-cost methods of serving the financial needs of individuals as businesses, banks must move to develop their own mobile banking technology to stay competitive.

 

Changing fintech landscape
In a select few US states, industrial banking charters are offered to companies who want to offer banking services and loans to small businesses without the burden of oversight by the Federal Reserve. Industrial banking charters are controversial, with many raising issues with a licence that allows non-financial companies to offer banking services. Because of this, an industrial banking charter has not been approved in 10 years – at least not until Square had theirs approved in March of 2020.

Certainly, this is an interesting development for the financial services sector. It could be a very positive change for small businesses, who may find that they have more options in terms of obtaining loans.

Servicing the small business market brings ample opportunities for fintech, as this historically has been ignored by traditional financial institutions

Square’s focus has always been on helping small businesses, which has never been more important, since the coronavirus pandemic has hurt profits for so many of them. In fact, one other interesting trend that has been seen among fintechs in the midst of the pandemic is the opportunity presented to them to serve small businesses under the Paycheck Protection Programme (PPP).

Fears that fintech will completely supplant the existing financial services sectors have been reignited. The birth of fintech originally scared banks for this same reason, and most of the traditional financial institutions reacted by agreeing to partnerships with fintech companies in the hope of riding their wave of success. The ability of fintech companies to offer new solutions, face challenges and adapt to a rapidly changing tech landscape has forced banks to reform their technology and adapt to better suit customers’ needs.

In fact, servicing the small business market brings ample opportunities for fintech, as this historically has been ignored by traditional financial institutions. This is a problem, with only 27.5 percent of small businesses, on average, being approved for business loans by banks. The pandemic has devastated small businesses, yet all signs point to the beginning of a recovery for the economy as a whole. It could be the perfect time for fintech applications to start offering banking services to help revive small businesses around the world.

 

Bypassing barriers
However, the process of applying for a banking charter can be lengthy. For example, it took Varo Money three years to be approved for theirs. Some fintech companies have found clever ways to bypass this governmental barrier, however, by acquiring digital banks in their portfolio. LendingClub was able to acquire Radius Bank in February, which may have saved them the steep fees involved in a banking charter application.

Both Radius Bank, LendingClub and Varo Money have focused more on individual consumers rather than small businesses, although this could change. The democratisation of stock reading, cryptocurrency investing and online banking has broadened access to financial services typically reserved for the middle or upper classes.

The financial services market has become so rife for innovation, and so potentially lucrative, that many industries are trying to get a piece of the pie. There has been a new term coined for technology companies who have recently begun offering financial services: techfin. However, traditional financial services point out that without the necessary knowledge, the ease with which everyday people can invest money via fintech apps can become dangerous. With fintech apps moving into the banking sector as well, there is a concern that these companies will encourage their users to invest their money rather than keep them in savings accounts.

 

Banking with fintech apps
So, what is behind this trend of fintech companies moving to get involved in the banking sector, rather than sticking with their partnerships with well-established financial institutions? By expanding their services to include those most commonly found in the banking sector, fintech apps can expand their clientele and gain access to a larger market. The profit is undoubtedly larger, as fintech companies can then cut out the middleman and deal directly with their customers, building relationships in the process.

 

Will we see more fintechs in banking?
There is a lot for fintechs to gain by applying for a banking charter. However, as we mentioned previously, the application process can be lengthy and expensive. There are also a lot of government regulations and obstacles that need to be overcome before an application is approved. Robinhood learned this lesson when they pulled their national banking charter application.

Previously, there was discussion from the Office of the Comptroller of Currency (OCC) of a special banking charter for fintech companies that would fast track the application. However, this was shut down in October 2019 after a New York federal judge ruled that the OCC, the regulator issuing the charters, did not have the authority to create this special type of charter. However, it is a significant development to have seen three fintech companies get approved with their banking charters (Square, Grasshopper and LendingClub). There have only been nine banking charters granted nationwide since 2008, and none at all in the past 10 years.

 

The benefits of a banking charter
It’s a fact that the traditional financing institutions have underserved small businesses, especially minority-owned small businesses. It’s also true that many of these same small businesses were hit hard by the pandemic and forced to close their doors because of lack of funding.

There is a huge need for financial services for small and mid-sized businesses as well as individuals who are just getting their financial lives started. There are undoubtedly hurdles to obtaining a national banking charter, but the rewards are astronomical. Fintech businesses with banking charters can work with Automated Clearing House (ACH), a standard payment rail. They can operate in any state in the US without having to deal with different state laws and jurisdictions and offer their customers FDIC insurance.

Fintech companies may be shaking up the financial sector, but that might be a good thing. Despite negative PR about the risks involved with new fintech investing apps and the value of cryptocurrency, clearly these companies are leaning towards accepting more federal regulations in return for access to broader market segments. The approval of so many fintech applications for national banking charters will serve to further legitimise many of these new fintech apps, and possibly become stiff competition for their former banking partners in the process.

The challenges facing the office property market

The coronavirus pandemic has had implications for practically every aspect of our lives. Its impact on the world of work has been particularly acute, with the equivalent of 255 million full-time jobs lost in 2020 due to COVID-19, according to the UN’s labour body. This is four times the toll exacted by the 2008 global financial crisis. Those of us fortunate enough to keep our jobs had to deal with an almost overnight shift in the way we work. In June 2020 a survey of 12,000 professionals in the US, Germany and India by the Boston Consulting Group (BCG) found that around 40 percent of respondents had started working remotely since the start of the pandemic.

As vaccine rollouts progress across the globe, bringing the pandemic under control (albeit at dramatically different rates from nation to nation and region to region), offices are tentatively reopening. The proportion of employees returning to the office once it is safe to do so, however, is still very much up for debate.

 

Not going back
According to Anna Osipycheva, Head of Commercial Real Estate at VTB Capital, the working from home trend is here to stay. “The real life situation of lockdown helped business to experience, assess and make conclusions about the pros and cons of a remote work environment,” she says.

This is backed up by data from multiple reliable surveys that suggest that a significant proportion of employees (from 20 to 70 percent depending on sector, region and scale of firm) would like to continue working outside the office at least one day a week after the pandemic. Even more telling is that employers surveyed by BCG expect around 40 percent of their employees to work remotely in the future.

Not everyone is convinced. Nick Riesel, MD of UK-based commercial property agency FreeOfficeFinder, has his doubts about the longevity of the working from home and hybrid working models.

“Everybody believes it is here to stay,” he says. “When companies are reminded of how much easier it is to manage, train, brainstorm with employees inside an office, we will see working from home fall away and things will start to return to normal.” He gives these models 12 to 24 months before they “fizzle out.” Even taking the data from those surveys – all conducted in the midst of the pandemic – with a pinch of salt, however, it seems reasonable to predict that this 18-month global experiment in remote working will have some sort of long-term impact.

Malcolm Frodsham, director of consulting firm Real Estate Strategies, identifies remote and flexible working as a long-term trend that’s been turbo-charged by the pandemic.

“It needed a shake-up because, yes, it’s been a long-run trend but it’s been a bit slow and I think everyone would benefit from more flexibility,” he says. Flexible working was established in the UK before the pandemic, with 22 percent of employees occasionally working from home. The European average is half that, however, according to data from Eurostat. In Latin America, pre-pandemic rates varied hugely, from 45 percent of employees polled in Colombia to 21 percent in Peru.
So while the push towards remote and flexible working will have an impact on rents, the fact that this has been the direction of travel for a number of years mitigates that impact. Another offsetting factor is that the trend towards higher density of occupation in office will now go into reverse.

“It’s likely now that the density of occupation is going to go down because of the way people are changing how they’re working and also because there’s likely to be a sort of residual fear of packing too many people into an office,” says Frodsham.

 

The serviced office boom
The increase in remote and flexible working has further implications for the office property market, accelerating the trend towards serviced offices, says Osipycheva.

“The need for large, dense, centralised offices is dramatically decreasing as more people are working from home or at decentralised co-working offices. This means that serviced offices providers will prevail long-term, as those spaces offer flexible leases and allow users to take full advantage of the hybrid work model.”

Though more expensive than more traditional leasing arrangements over the long term, serviced offices offer greater flexibility, as tenants are able to scale up and down to fit their requirements without worrying about aspects such as furniture storage and third-party utilities, explains Riesel. FreeOfficeFinder has seen a year-on-year increase of 8.5 percent in requests for serviced offices, as of March 2021.

Investors have been taking notice of this trend, says Osipycheva, citing an increasing interest in co-working companies like WeWork and ImpactHub among large real estate-focused asset managers such as Brookfield, Prologis, Boston Properties, Gecina SA, L E Lundbergforetagen AB and Capital One. “Whoever is able to capitalise on the post-pandemic co-working boom will end up ahead in the long term,” she says.

Whoever is able to capitalise on the post-pandemic co-working boom will end up ahead in the long term

This sector may be exciting investors but there are downsides to the model, warns Frodsham, who is currently researching the investment implications of a rise in the flexible service market for the Investment Property Forum. This market is vulnerable in the event of an economic downswing. WeWork, which takes leases on buildings to run as co-working spaces, operating in 118 cities worldwide, lost $3.2bn last year when the pandemic forced much of its portfolio to close. Occupancy rates at WeWork’s co-working spaces were at 71 percent before the pandemic hit; by the end of 2020 they had fallen to 47 percent.

For Frodsham, the success of WeWork (notwithstanding the embarrassment of having to delay its IPO back in 2017 owing to a lack of investor confidence), is proof that the “demand is there” for serviced offices globally. Investors hoping to take advantage of this highly profitable business model – serviced offices generate nearly double the revenue of an equivalent traditional office lease – can protect themselves, Frodsham suggests, by looking to those companies running a hybrid model: operating serviced offices in buildings they own. “Doing it yourself is probably going to emerge as the dominant force,” he says.

 

 

Are central locations now redundant?
Smaller serviced offices and co-working spaces that open up in advanced economies as the threat of COVID-19 recedes will increasingly be found in smaller towns and cities. Frodsham believes the pandemic could prompt the office property market to swing back towards decentralisation as part of what he calls a “classic centralisation-decentralisation cycle.”

“We’ll go into a period of time where there will actually be more hub offices opened up, fewer companies moving to places like Central London,” he says. Other major cities that might suffer from such a move include Dublin and Amsterdam, though the analyst isn’t concerned about a big impact on rents as supply will be able to adjust. None of this is to say, however, that we’ll be seeing the end of traditional leased offices in large urban centres any time soon. “There will always be larger corporations with headquarter buildings but these will need to accommodate for the working from home sentiment,” says Dicky Lewis, a director at White Red Architects, a global practice based in Mumbai and London working in the commercial and office sector.

A central location is always going to make sense, both financially and logistically, for some firms, including state-owned enterprises. It’s just that, in order to support employees who wish to work remotely, at least some of the time, satellite offices will become part of the mix. The office property market is actually well prepared to adapt to any longer-term impacts ushered in by the pandemic because it’s a sector that has to embrace change by its very nature. Technological innovations from air conditioning to networked computers, design trends and demographic change all contribute to the process of obsolescence of office buildings.

“Offices have always changed. What we’ve gone through with a pandemic is lots and lots of different trends being accelerated,” says Frodsham. That’s why the sector should be able to bounce back with relatively little drama – existing office buildings that suddenly feel unfit for purpose would have become obsolete in a few years anyway. A new generation of buildings to replace them is already being planned and built.

 

A cyclical nature
The biggest threat to the office property market associated with the pandemic therefore is not the rise of remote working, the shift to satellite offices or a boom in serviced offices. It’s the possibility of recession kick starting a demand shock that knocks up to 50 percent off rents in the largest and fastest-growing centres.

“If it happens, it will be a shock, but it will be what everybody is trying to avoid,” believes Frodsham. “That’s obviously what all the central banks around the world are trying to stop.”

Even were this to occur, however, because of the cyclical nature of the sector, “you get a couple of bad years and then things slowly recover and in four or five years’ time everything’s up and running again,” he says.

As with everything COVID-19 related you would need a crystal ball to be able to predict how the office property market will respond to such an unprecedented set of circumstances. Ultimately, only time will tell.

Sustainable financing may be the transition Turkey needs

Could the adoption of sustainable finance could mark a turning point for the country’s fragile banking sector? It has not been a season of stability for Turkey’s economy. Since 2016 when the country experienced a failed coup d’état, unending crises have made Turkey’s economy one of the most vulnerable in emerging markets. This, according to Dominik Rusinko, an Economist at KBC Group, is a result of “misguided, or outright wrong economic policies.”

Turkey’s apex bank has not been spared. In a span of two years, President Recep Tayyip Erdoğan has dismissed three governors. The changes have rattled financial markets with foreign investors increasingly becoming jittery at a time when Turkey is in desperate need for inflows. “The future path of the Turkish economy remains uncertain and bumpy particularly in the absence of a more orthodox economic policy,” observes Rusinko.

In recent years, Turkey has become a darling for investors due to a conscious drive towards sustainable development. As one of the countries most affected by climate change, desertification and natural disasters such as droughts, floods and landslides, the country has made a shift towards sustainability. In fact, despite being on the fringes of the European Union, Turkey has embraced the push for net-zero greenhouse gas emissions by 2050.

“Measures to incentivise a green recovery, and begin a green transformation, can keep Turkey at a competitive advantage as global markets decarbonise,” said Auguste Kouame, Turkey World Bank Country Director in April. He added that a more diversified and greener financial system would support a resilient, sustained recovery.

This is a challenge that Turkey’s banks are embracing wholeheartedly. It emanates from the understanding that banks have the potential to facilitate a green transition by mobilising capital for sustainable, green-led growth. For the industry, climate change and environmental issues have become an important source of risk and opportunity. “If you don’t take care of the environment, the environment will take care of itself,” said Ahmet Can Yakar, ICBC Turkey managing director, project finance department, during a sustainable finance webinar in April. In effect, sustainable finance is fast taking root in Turkey, a country that is attracting interest from ESG-focused domestic and international investors and issuers.

In fact, Turkey is determined to tap the $100trn global bond market after the government formed a bonds guarantee fund to encourage companies to issue bonds at lower costs. In Turkey, the total bond market is estimated at $3.1bn with green bonds accounting for only $836m.

 

Sustainable starting point
Taking a cue from the government and investors, commercial banks are acknowledging that sustainable finance will be the anchor for future growth. In effect many are abandoning financing of environment polluters like fossil fuels, mining and sections of manufacturing, for green projects in renewable energy, housing, water and sanitation, education, health, urban transport and mobility, street lighting, agriculture and consumer goods among others.

The transition is conspicuous. Over the past two years a number of banks have signed the UN’s responsible banking principles to implement sustainability. Additionally, several financial and non-financial companies have committed to issuing sustainability reports to raise investor awareness. Garanti BBVA, Turkey’s fifth largest bank, is among lenders on the forefront of sustainable financing.

The bank has vowed to stop financing ‘dirty’ projects like coal and mines. Over the next two decades, the bank that issued a $50m green bond in 2019 intends to cleanse its loan portfolio from these projects leading to zero exposure by 2040. This comes after the bank announced in February that it had reached $60.3bn in sustainable financing by the end of last year, ultimately achieving half of its objectives a year ahead of schedule. The bank has a target of $120.2bn of sustainable financing by 2025.

Another lender, the European Bank for Reconstruction and Development (EBRD), has put green investments in Turkey top of its priorities. Since 2015 when it launched its green economy transition strategy, EBRD intends to increase investments in green projects to 40 percent by the end of next year, up from 30 percent in 2015, with annual commitments of $4.8bn.

Ultimately, the target is for 60 percent of the lender’s financing going towards green investments. “Projects that we finance must have measurable climate mitigation mechanisms,” said Idil Gürsel, EBRD Associate Director, municipal and environmental infrastructure. She added that projects must reduce greenhouse gas emissions by at least 20 percent or improve energy efficiency by at least 20 percent. In this light it seems that Turkey has unequivocally demonstrated that it is committed to sustainable development.

However, recent economic and financial woes continue to cast a dark cloud. With President Erdoğan’s unorthodox economic policies fuelling the uncertainties, banks and investors remain cagey.