In a game-changing move, Nigeria’s Guaranty Trust Bank (GTBank) joins forces with Infosys Finacle to revolutionise digital banking across Africa and Europe

The pandemic has presented challenges to most banks, domestic and global, but some institutions have used the disruption as an opportunity to make changes that will serve to realign them for a new era

Banks are embracing new digital technologies at breakneck speed, but such rapid innovation should always be centred on customers’ best interests

The Nigerian bank’s use of innovative technology, and its commitment to socially responsible banking, make it an example of what can be achieved by banks in developing nations

Opportunities for e-banking and e-payments in Nigeria are expanding, and will continue to do so, provided banks prioritise customer experience

Leading African bank Guaranty Trust Bank’s alternative approaches to retail growth have brought about a boom in customers and profits, fuelling expansion into new markets