How anthropology can benefit customer service in the pension industry
Danica Pension’s John Glottrup explains how a wider understanding of the lives of savers can help pensions providers improve their service
Ghana’s drive to modernise its pensions sector
Ghana is currently seeing an overhaul of its pensions system. Pensions Alliance Trust is poised to take the lead in the sector, as its CEO explains how and why this change is being carried out
Octagon Pension Services is helping Kenyans to prepare for retirement
Although Kenya’s pensions sector has enjoyed strong growth in recent years, the majority of workers are still not planning for retirement. Octagon Pension Services is working to address this
Responding to customer needs will give a boost to Australia’s pensions system
Australia’s pension funds face myriad challenges in the modern world. Listening to customers and offering only the products they need is the surest path to growth
Pension provision for the digital age
Pension and insurance firms must stay agile in the modern economy, or risk being cannibalised by smaller, more tech-savvy competitors
Pensions aid Peru’s financial troubles
The landscape of Peru’s pension provision sector has been subject to many changes – from the introduction of the Private Pensions System to increased digitalisation. Prima AFP has managed to successfully navigate these hurdles
Retirement unattainable for many
Retirement is unattainable for two in five workers who want it, and nearly one in five retirees think they will never be able to fully give up work. Those are the findings of HSBC’s latest Future of Retirement report
World Pension Summit 2015: Building better pensions
Highlights from the World Pension Summit 2015, including the winner of the World Pension Summit Innovation Award 2015
World Pension Summit 2015: How will impact investing change pensions?
Pension funds are starting to measure the impact their investments are having on society, explain delegates at the World Pension Summit 2015
World Pension Summit 2015: How is fintech supporting pensions?
Delegates at the World Pension Summit 2015 explain how they are leveraging financial technology in their drive for better customer engagement
World Pension Summit 2015: How is the pension industry innovating?
World Pension Summit 2015 delegates exchange new and unique ideas for the pensions sector
World Pension Summit 2015: How are consumer demands changing?
The shift from defined benefit to defined contribution schemes is changing consumer behaviour, explain World Pension Summit 2015 delegates
World Pension Summit 2015: What is the future of European pensions?
World Pension Summit 2015 delegates told us about the challenges for European pensions – but do they have the solutions?
World Pension Summit 2015: What are the challenges in Europe?
Regulation? The euro? The periphery countries? We get answers from the World Pension Summit 2015
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