Bulgaria is on the precipice of a historic moment with its accession to the eurozone scheduled for 2025. With euro adoption comes a brighter future for all in the EU state, and strong positions in the EU network show a readiness to embrace it

With a clear strategic vision for the future, and with a plan for the sustainable growth of its business as well, this Bulgarian bank is heading into 2024 in excellent condition

With banks in Bulgaria preparing for its accession to the Eurozone and the adoption of the single European currency, the country is looking to accelerate its recovery and radically transform its economic outlook

With a strong customer-centric approach, Postbank continues to set the example by investing in innovative measures that have helped to redefine banking and focusing on sustainable initiatives for a more eco-conscious world

As the world shifts to digital, opportunities to innovate and improve upon customer service become possible, though care must be taken in managing this transition. Postbank, with its wealth of experience, is uniquely placed to help its customers invest in this future

The road to digitalisation began much earlier than the start of the pandemic for Postbank, so they were able to continue supporting their customers throughout and use the crisis as a catalyst for change

Customer service is king and only those institutions ready to prioritise their customers, as well as support the wider business ecosystem, will thrive

Business success is measured by the ability of companies to adapt to changes and accept new challenges. COVID-19 opened new growth opportunities for banks to reform their portfolio of products and services to suit customer needs

The Bulgarian banking sector has come a long way since its crisis in the 1990s. Today, the work of institutions like Postbank is laying the ground for a better tomorrow

Thanks to recent economic growth and a push towards improved digitalisation, Bulgaria’s banking sector has emerged as a titan in the region

Strategy rethink comes after tough new regulations on leverage and heavy fine for rigging interest-rate benchmarks