With banks in Bulgaria preparing for its accession to the Eurozone and the adoption of the single European currency, the country is looking to accelerate its recovery and radically transform its economic outlook

As the world shifts to digital, opportunities to innovate and improve upon customer service become possible, though care must be taken in managing this transition. Postbank, with its wealth of experience, is uniquely placed to help its customers invest in this future

The road to digitalisation began much earlier than the start of the pandemic for Postbank, so they were able to continue supporting their customers throughout and use the crisis as a catalyst for change

Customer service is king and only those institutions ready to prioritise their customers, as well as support the wider business ecosystem, will thrive

The Bulgarian banking sector has come a long way since its crisis in the 1990s. Today, the work of institutions like Postbank is laying the ground for a better tomorrow

Geopolitical uncertainty and challenges in Europe have undermined much of Bulgaria’s economic progress in recent years. Nevertheless, there is much for private businesses to be optimistic about

Thanks to recent economic growth and a push towards improved digitalisation, Bulgaria’s banking sector has emerged as a titan in the region

In recent years, Bulgaria has been marred by political instability, natural disasters and global issues, but insurance firm Armeec has continued to grow