Customer service has always been key for Turkey’s Garanti BBVA; now digitilisation, AI and open banking offer even more opportunities to meet customers’ varied needs

In making strategic investments in emerging technologies as part of its digital transformation journey, Baiduri Bank is creating a bright future for Brunei’s banking sector

With banks in Bulgaria preparing for its accession to the Eurozone and the adoption of the single European currency, the country is looking to accelerate its recovery and radically transform its economic outlook

After a tough few years for the Nigerian economy, the country’s thriving banking sector is using its might to drive far-reaching, sustainable growth. World Finance reports

Digital and technological advancements have enhanced the banking experience, but the key to future-proofing it will be in keeping consumer trust

AI is gaining traction across many different industries and its use in finance is now transforming the banking system, offering better and more targeted products and services to customers

Whether banks partner with fintechs to speed up the digital journey or compete against them, one thing is for sure, the real ‘Big Bang’ in digital transformation has yet to come

We are now living in the digital age, necessitating a paradigm shift for many as goods and services are reimagined to transform the way we live and do business. Kuwait International Bank has been active in shaping this new landscape to bring about an international finance hub for ‘New Kuwait’

Banorte has remained faithful to the idea of constant innovation to elevate the level of service they provide. With a strong history of new ideas and transformation, this tech banking champion is forging new advances in the digital frontier

The move towards digital payments has been successful, but the payments sector still has a problem with its reliance on environmentally toxic plastic cards. Encouraging customers to make the digital leap and leave physical cards behind is a no brainer for helping to tackle the environmental damage caused by microplastics

With the introduction of embedded finance and banking-as-a-service, vast opportunities have arisen to integrate services and offerings and hyper-personalise our digital experiences

Digital banks have gained momentum in the past few years amid the global turmoil caused by the pandemic. They now face regulatory headwinds as well as traditional banks catching up to the competition through acquisition or imitation

The opportunities available in decentralised finance (DeFi) have made the sector increasingly attractive to institutional investors. However, it is DeFi’s transformation to become more accessible that has driven investors to the decentralised markets in the last year

Banks and fintechs are adapting to the changing requirements of the younger generation by tapping into the success of other mainstream brands in order to maximise their growth and stay relevant in the new era

In taking a consistently customer-focused approach to its digital transformation and its core corporate principles, Baiduri Bank is creating a bright future for Brunei’s banking industry